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2018/10/24(水) 01:36:47.55ID:CAP_USER9Man finds 'dead mouse' in Lidl rice - but company claims it's 'mould'
Richard Leech shared a picture of what he claimed to be a dead rodent inside a packet of microwave rice
ByElaine McCahill
17:01, 23 OCT 2018
A Lidl customer claimed he found a 'dead mouse' inside a bag of Lidl rice - but the German supermarket chain now claim it's "mould".
Richard Leech claimed his wife was reduced to "uncontrollable vomiting" after finding what they believed to be a dead rodent inside the packet of cooked rice.
He posted a picture on Twitter of the Golden Sun microwaveable pilau rice he bought at Lidl, which included what he and his wife identified as a dead mouse.
He asked Lidl via Twitter: "If you could let me know how this mouse got into my packet of rice?"
Mr Leech then added that his house stank of cooked mouse and his wife was suffering from "uncontrollable vomiting" as a result.
Lidl has responded by saying it is looking into Mr Leech's complaint.
The supermarket later confirmed that the substance was mould, not a dead mouse.
A Lidl spokesman said: "It is never our intention for a customer to be dissatisfied in any way, and we were extremely sorry to see that this particular product did not meet the high standards that both we and our customers expect.
"Following contact with the customer, the matter was immediately escalated to our quality assurance team who, through their initial investigation with the supplier, were able to identify the foreign substance as mould. Whilst very rare, this can occur as a result of an extremely small hole in the pack.
"We only ever work with reputable accredited suppliers who have extensive controls and procedures in place to verify the quality of products.
"We are, therefore, very disappointed that our expected high standards were not met on this occasion, and are in ongoing contact with the customer on the matter."
問題の米、ネズミ？カビ？
https://i2-prod.mirror.co.uk/incoming/article13466426.ece/ALTERNATES/s615/1_THP_CHPP_231018SLUG_1778JPG.jpg
https://i2-prod.mirror.co.uk/incoming/article13466428.ece/ALTERNATES/s615b/0_THP_CHPP_231018SLUG_1777JPG.jpg
ドイツのスーパーマーケットチェーン、リドル
https://i2-prod.mirror.co.uk/incoming/article13389360.ece/ALTERNATES/s615b/0_Lidl-Supermarket-on-Deeside-Retail-Park-Shotton-The-supermarket-chain-has-submitted-an-application.jpg
